Cruise Line & Maritime Services
About Course
This course focuses on the operational and hospitality aspects of cruise ships, preparing students for careers in maritime hospitality and cruise management. Learners will gain knowledge of passenger services, onboard operations, and entertainment coordination while ensuring safety protocols are strictly followed. The program covers service etiquette, customer satisfaction strategies, and managing diverse clientele on international cruises. Students will learn about cruise line operations, itinerary planning, and coordination with various departments on board. Practical exercises and simulations help learners handle real-world challenges effectively. Emphasis is placed on teamwork, professional communication, and adherence to maritime regulations. By the end of the course, learners are equipped to deliver exceptional passenger experiences and are ready for roles in cruise line operations, hospitality, and maritime services.
Duration: 6 months